Frequently Asked Questions

Here you will find the frequently asked questions

Kayaking

Q: How do I redeem a Promotion/Groupon Code on your website?

A: Please click on the word document below to see step by step directions on redeeming a Promotion Code online.

Q: Where is Mission Kayak Located?

A: Mission Kayak does not operate out of a store or building. All of our trips are booked online or over the phone and we will meet you at Espada Park on the date and time you requested during your reservation process. The address for Espada Park is 330 Mission Parkway, San Antonio, TX 78214. To find us, look for the trailer full of kayaks close to the river! We will be parked in the large parking lot inside Espada Park.

Q: I have never kayaked before. Is it difficult?

A: We like to say that kayaking is easier than riding a bike. 95% of our customers are first time kayakers. If you are unsure about kayaking down the river we offer GUIDED KAYAK TRIPS where one of our American Canoe Association Certified Kayak Instructors will guide you safely down the river and show you how to paddle.

Q: What is the best way to contact Mission Kayak?

A: Please email any questions to MissionKayak@gmail.com, Text your question to 210-383-0872, or Pre-Pay Online.

Q: Why is it sometimes tough to get Mission Kayak on the phone?

A: Mission Kayak gets a lot of inquiries every day. Many times we are guiding trips or running shuttle and cannot safely answer the phone. If you leave us a voicemail we will happily return you call and answer your questions. We can more easily respond to text messages or emails! We tried to load our website with information, so everyone can find an answer to their questions.

Q: Once we get to Espada Park, where do we park?

A: Espada Park has numerous parking spaces. We prefer that customers park in the parking lot located on the map below (outlined in red): Picture

Q: If I am staying downtown, can I walk to Mission Kayak?

A: Mission Kayak is located about 8 miles South of downtown. You’ll probably want to get a cab, use UBER, or rent a bike to get down to Espada Park.

Q: Do I have to make a reservation, or can I just show up?

A: We have multiple trip options and all of them require a reservation.

Q: Will Mission Kayak be operational on weekdays?

A: Yes! Mission Kayak operates 7 days a week (April-October) and Friday-Sunday (November-March). Dates and times for each trip can be found by clicking on either the Kayak Trips page. On these pages you can read about the trips and you can see the schedule for a specific trip by clicking the BOOK NOW button.

Q: I have kids, can they get a kayak too?

A: Kayaking is the ultimate family sport and we love to see families on the water! We have life vests for kids as young as 2 years old and we have two 2-person kayaks that have seats for up to 2 adults and a child. The parent or guardian will need to give consent, and also sign our liability waiver. Children between the ages of 2 and 5 must be in a tandem kayak with their parent or guarden. Kids 6-12 can be in their own kayak for the on-site rentals and the 2 mile trip. Kids 13 and younger are not permitted on the 5 mile trip. If you have any questions please feel free to give us a call.

Q: What is the Mission Reach?

A: The Mission Reach is the Southern Section of the San Antonio River. It is a project that aims to restore the San Antonio River to its natural riparian habitat. The Mission Reach extends for 8 miles along the section of the San Antonio River that hosts the historic San Antonio Missions. You can find more information at http://www.sanantonioriver.org/mission_reach/mission_reach.php

Q: How many people can Mission Kayak accommodate on one trip?

A: Mission Kayak can currently accommodate up to 18 people. We have fifteen 9 foot kayaks that hold up to 250 lbs, and two tandem kayaks can set 2 adults and a child and hold up to 500 lbs. Our shuttle van is a 14 passenger van. If your group contains 15-18 people we make 2 trips to get everyone to the drop-off point.

Q: How many people can Mission Kayak accommodate on one trip?

A: Mission Kayak can currently accommodate up to 18 people.

Q: Is there a weight limit?

A: Mission Kayak’s single kayaks can hold up to 250 lbs, and double kayaks can hold up to a total of 500 lbs.

Q: Does an individual need a permit to kayak on the San Antonio River?

A: Anyone with their own gear can kayak on the San Antonio River. There are restrictions as to what types of gear is allowed on the river. Please see the San Antonio River Authority’s website for these restrictions.

Q: I have my own kayak, can I just buy the shuttle service?

A: As of now, a kayak rental is required in order to use our shuttle service.

Q: Do you offer group discounts?

A: Mission Kayak offers a 20% discount to a number of organizations, including: The Boy and Girl Scouts of America, Big Brothers Big Sisters, YMCA, Boys and Girls Clubs, & Veterans Organization. If you are still unsure and want to know if your group qualifies for a 20% discount please email MissionKayak@gmail.com.

Running

Q: How do I redeem a Promotion/Groupon Code on your website?

A: Please click on the word document below to see step by step directions on redeeming a Promotion Code online.

Q: Where is Mission Kayak Located?

A: Mission Kayak does not operate out of a store or building. All of our trips are booked online or over the phone and we will meet you at Espada Park on the date and time you requested during your reservation process. The address for Espada Park is 330 Mission Parkway, San Antonio, TX 78214. To find us, look for the trailer full of kayaks close to the river! We will be parked in the large parking lot inside Espada Park.

Q: I have never kayaked before. Is it difficult?

A: We like to say that kayaking is easier than riding a bike. 95% of our customers are first time kayakers. If you are unsure about kayaking down the river we offer GUIDED KAYAK TRIPS where one of our American Canoe Association Certified Kayak Instructors will guide you safely down the river and show you how to paddle.

Q: What is the best way to contact Mission Kayak?

A: Please email any questions to MissionKayak@gmail.com, Text your question to 210-383-0872, or Pre-Pay Online.

Q: Why is it sometimes tough to get Mission Kayak on the phone?

A: Mission Kayak gets a lot of inquiries every day. Many times we are guiding trips or running shuttle and cannot safely answer the phone. If you leave us a voicemail we will happily return you call and answer your questions. We can more easily respond to text messages or emails! We tried to load our website with information, so everyone can find an answer to their questions.

Q: Once we get to Espada Park, where do we park?

A: Espada Park has numerous parking spaces. We prefer that customers park in the parking lot located on the map below (outlined in red): Picture

Q: If I am staying downtown, can I walk to Mission Kayak?

A: Mission Kayak is located about 8 miles South of downtown. You’ll probably want to get a cab, use UBER, or rent a bike to get down to Espada Park.

Q: Do I have to make a reservation, or can I just show up?

A: We have multiple trip options and all of them require a reservation.

Q: Will Mission Kayak be operational on weekdays?

A: Yes! Mission Kayak operates 7 days a week (April-October) and Friday-Sunday (November-March). Dates and times for each trip can be found by clicking on either the Kayak Trips page. On these pages you can read about the trips and you can see the schedule for a specific trip by clicking the BOOK NOW button.

Q: I have kids, can they get a kayak too?

A: Kayaking is the ultimate family sport and we love to see families on the water! We have life vests for kids as young as 2 years old and we have two 2-person kayaks that have seats for up to 2 adults and a child. The parent or guardian will need to give consent, and also sign our liability waiver. Children between the ages of 2 and 5 must be in a tandem kayak with their parent or guarden. Kids 6-12 can be in their own kayak for the on-site rentals and the 2 mile trip. Kids 13 and younger are not permitted on the 5 mile trip. If you have any questions please feel free to give us a call.

Q: What is the Mission Reach?

A: The Mission Reach is the Southern Section of the San Antonio River. It is a project that aims to restore the San Antonio River to its natural riparian habitat. The Mission Reach extends for 8 miles along the section of the San Antonio River that hosts the historic San Antonio Missions. You can find more information at http://www.sanantonioriver.org/mission_reach/mission_reach.php

Q: How many people can Mission Kayak accommodate on one trip?

A: Mission Kayak can currently accommodate up to 18 people. We have fifteen 9 foot kayaks that hold up to 250 lbs, and two tandem kayaks can set 2 adults and a child and hold up to 500 lbs. Our shuttle van is a 14 passenger van. If your group contains 15-18 people we make 2 trips to get everyone to the drop-off point.

Q: How many people can Mission Kayak accommodate on one trip?

A: Mission Kayak can currently accommodate up to 18 people.

Q: Is there a weight limit?

A: Mission Kayak’s single kayaks can hold up to 250 lbs, and double kayaks can hold up to a total of 500 lbs.

Q: Does an individual need a permit to kayak on the San Antonio River?

A: Anyone with their own gear can kayak on the San Antonio River. There are restrictions as to what types of gear is allowed on the river. Please see the San Antonio River Authority’s website for these restrictions.

Q: I have my own kayak, can I just buy the shuttle service?

A: As of now, a kayak rental is required in order to use our shuttle service.

Q: Do you offer group discounts?

A: Mission Kayak offers a 20% discount to a number of organizations, including: The Boy and Girl Scouts of America, Big Brothers Big Sisters, YMCA, Boys and Girls Clubs, & Veterans Organization. If you are still unsure and want to know if your group qualifies for a 20% discount please email MissionKayak@gmail.com.